myan96 • Responsible Gaming

Play Safe and In Control

Gaming at myan96 should be a source of fun, not a source of hardship in your life — find our self-control tools and support resources on this page.

Our Position

Why myan96 Prioritises This Policy

myan96 is a platform designed so players can enjoy themselves safely. Online gaming can be kept in perspective and, with the right preparation, kept enjoyable rather than problematic. We understand deeply that gaming is entertainment only, not a way to earn income.

On this page we provide self-control tools such as setting personal financial limits, taking a temporary break, and self-excluding from play, as well as support resources. Only players aged 21 and above may use our services, and if you are facing problems related to gaming, our 24/7 Live Chat is ready to help.

Well-being means more than money — it includes your health, your family relationships, and the happiness of those around you. We want to support you in checking for yourself that gaming is not affecting any of those things.

Self-Control Tools

Take Control of Your Own Play

Deposit Limit

You can set the maximum amount you are allowed to deposit per day, per week, or per month. The limit takes effect immediately after it is set, and increasing it requires a waiting period, which protects against impulsive decisions.

Session Time Limit

You can set in advance how long you want to play in a single login session. When the time is up, an alert will appear and prompt you to take a short break before playing again. You can set this time limit before you start playing.

Time-Out

You can temporarily pause your play for a few days up to one month. During the Time-Out period, logging into your account and making deposits will be suspended, and your account will only be reopened once that period has ended.

Self-Exclusion

If you feel that gambling is becoming a problem you cannot control, you can request to have your account closed for 3 months, 6 months, or a longer period. If you request to reopen your account during the Self-Exclusion period, there is a waiting period built in so that you cannot change your decision quickly, giving you the space to decide carefully.

Viewing Your Gaming History

Inside your account you can check your betting history, deposit and withdrawal history, and session time records. You can carefully review your own playing patterns, and if you want to use additional control tools, you can contact Support.

24/7 Support

If you feel that gambling is becoming a personal control issue for you, help is available 24/7 via Live Chat in Myanmar language, and you can also email [email protected]. We want to make sure you get real support when you need it.

Warning

Do not ignore these warning signs

Check the signs below so you can recognise early when gambling is becoming a problem. If you see any of these in yourself, contact Support right away.

  • You keep playing to try to win back money you have lost
  • You hide your gambling from family or friends
  • You look for loans in order to gamble
  • You feel that gambling is the only thing that makes you happy
  • You try to limit your playing time but cannot stop and keep going
  • Your work, studies, or personal responsibilities are suffering because of gambling
  • You want to stop but find you cannot, even when you try to stay away from gambling
Age Restrictions and Policies

21+ Policy for Safe Players

🔞 Age 21+ Restriction

Only players aged 21 and above may register and play on myan96. Age verification will be carried out when opening an account, and if it is not satisfied, the account may be closed. Parents or guardians must monitor and prevent minors from accessing gambling.

💳 Financial Responsibility

You must take personal care not to bet more than you can afford to lose. Starting from a minimum deposit of 20,000 Ks, you can manage your budget carefully using deposit limits set in advance. We encourage you to stick to your budget and play for fun, rather than chasing losses.

⚖️ Balanced Play

Gambling is entertainment, not a source of income. Check your gaming history and, if your playing time is out of balance with family, work, and education, reassess and contact Support to get help adjusting.

🔐 Account Security

Your account should be used by you alone, and you should not share your login details. If you suspect that someone else has accessed your account, change your password immediately and notify Support. Do not allow a situation where children can access your account.

Step-by-Step Guide

How to Activate the Control Tools

1

Log in to myan96

Log in to your account and open Account Settings.

2

Responsible Gaming Menu

Find the Responsible Gaming menu and select the tool you need.

3

Set Your Limits

Choose a deposit limit, session time limit, or Time-Out period, then confirm.

4

Get Help from Support

If you have any trouble activating the tools, contact us via Live Chat or at [email protected] — we will help right away.

Where to Get Help

Places Where Help Is Available

Contact myan96 Support

Help is available at any time for anything related to your gambling, and we will assist you in Myanmar language.

  • 24/7 Live Chat — Log in to your Account and click the Chat button
  • Email — Write to us at [email protected]

We are here to help you with gambling problems — we can assist with setting up Self-Exclusion, adjusting your Account settings, and checking your play history.

Play safe and have fun

Turn on your personal control tools and enjoy myan96 games — more fun with more protection.

Frequently Asked Questions

Q&A on Responsible Gaming

You can choose a Self-Exclusion period of 3 months, 6 months, or longer. You can activate it directly from Account Settings, or contact Support for assistance. During the Self-Exclusion period, reactivating your account is not straightforward and includes a waiting period, which helps you stick to your decision more firmly.

Yes. A deposit limit takes effect immediately after it is set. However, increasing the limit involves a waiting period and will not take effect right away. This is designed to protect you from changing the limit on impulse during a difficult moment.

First, stop playing for the day. Go to Account Settings and activate Time-Out immediately — this will log you out of your account and prevent any deposits. Then contact Support via Live Chat or at [email protected] to ask about Self-Exclusion. We are here beside you and will handle every step with you.

myan96 provides services only to players aged 21 and above. If an age check finds that a player is under 21, the account will be closed immediately, lost funds will not be refunded, and withdrawal restrictions will be applied. Any bonuses will be cancelled. Please register only with accurate information.

Once the Time-Out period ends, you can log back in and play. However, it is a good idea to set deposit limits and session time limits again before you start. If you continue to experience problems after the Time-Out period, contact Support to discuss moving to Self-Exclusion.

Log in to your account and open the Transaction History or Game History menu. You can filter by date and game type, and the records include deposit and withdrawal history as well as session history. If you are unsure how to check your records, contact Support for help.
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